CPACE Practice Exam 2025 – Complete Guide for Exam Preparation

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What is the focus of the total quality management element "eradication of short term goals"?

Understanding employees' concerns

Promoting open communication

Focusing on long term perspective

The element of total quality management that emphasizes the "eradication of short-term goals" centers on focusing on a long-term perspective. In total quality management, the idea is to drive continuous improvement and deliver sustained value, which cannot be achieved through short-term thinking or temporary targets. Short-term goals can often lead to quick fixes rather than addressing the underlying issues that contribute to quality deficits.

By focusing on long-term objectives, organizations can align efforts with their overall vision and mission, leading to systemic changes that foster lasting improvements. This long-term perspective encourages a culture of quality that integrates continuous improvement at all levels of the organization, ultimately benefiting employees, customers, and stakeholders alike.

While understanding employees’ concerns, promoting open communication, and establishing goals are important elements in a quality-focused organization, they do not directly address the need to prioritize sustainability and long-term planning over immediate gains.

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Establishing goals at the beginning

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